LCG Consultants have extensive knowledge and experience in all aspects of people development. Our range of customised training programs and services provide practical skills and strategies to positively develop individual and organisational capabilities and include:

Equal Opportunity Awareness (bullying, discrimination and harassment)

To meet legal obligations managers and staff need to be regularly informed, trained and kept up to date as to what is and isn’t appropriate workplace behaviour. We can design and deliver customised training that will provide understanding of the latest legal developments and clarify rights and responsibilities. The training will also reinforce internal policies, processes and  organisational values.

Contact Officer

Staff who have been selected to provide an opportunity for other staff to discuss their concerns relating to harassment or bullying need to receive specialist training. They need to be confident in their role and the type of information and advice they can provide. For staff new to the role we offer a 4-hour program as well as a 2-hour refresher for staff who have been previously trained.

Code of Conduct 

In all day to day dealings employees are expected to behave responsibly, ethically and with integrity and must comply with the policy and procedures of their organisation.

This course can be customised to ensure that employees understand their obligations and have the ability to identify and respond appropriately to ethical dilemmas and to potential conflicts of interest. Employees will also be clearer about required standards of behaviour and the consequences of not meeting those expectations.

Challenging Conversations

At some stage, each of us is required to engage a colleague in a conversation that is difficult, but necessary. The presenting issue might be around performance, interpersonal conflict or some other concern. Learn how to confidently tackle these difficult conversations, understand individual communication styles and adopt strategies to produce positive outcomes.

Assertiveness Skills

By improving self-knowledge and communication skills, this program will help develop greater assertiveness, enabling participants to deal effectively and confidently with others, negotiate improved outcomes and better handle confrontation and difficult situations.

Managing Conflict

Conflict is a natural part of the workplace and our daily lives and the ability to constructively respond and deal with it can strengthen personal and professional relationships. Learn how to manage yourself effectively and develop practical strategies and techniques to prepare for, respond to and deal with conflict productively.

Effective Performance Management

To get the best out of their people, managers and supervisors need to be able to provide  both positive and constructive feedback in a meaningful way. And they need to understand and apply a more formal corrective process when the performance or behaviour of an employee is not up to standard. This training will provide the necessary tools and frameworks  so managers can perform their role with more  ease and confidence.

Managing and Leading Change

Change is something that excites those who love opportunities for growth, to see and learn about new things, or, who like to shift the status quo. Some changes, however, are harder to adjust to and can lead to expressions of resistance and anger. This training will provide practical  steps including understanding people’s hesitation, enlisting the help of others, planning effectively and managing stressors.

Work/Life Balance

Managing your time effectively can help reduce stress, improve your productivity and achieve the priorities that matter most with a healthy work-life balance. Learn how to set realistic goals, plan your daily activities, prioritise effectively and utilise a range of tools to balance your personal and professional life.

Developed by Ryan Thomas and Greg Logan